Privacy Policy & POPIA Notice

Last updated: 24 May 2026

1. Who we are

AVAV (Pty) Ltd ("AVAV", "we", "us", "our") is a private company registered in South Africa, operating the website avav.co.za and the TalentFlow, PeopleCore, FlowChat and LearnHub products. For all privacy-related queries, contact us at info@avav.co.za.

2. Information we collect

We collect personal information you voluntarily provide to us, including:

• Contact details (name, email address, phone number, company name)
• Information you include in enquiry, demo-request, or contact forms
• Technical information automatically collected (IP address, browser type, pages visited, referring URL)

3. Why we collect it (purpose)

• To respond to enquiries and book discovery calls or product demonstrations
• To deliver, support and improve our products and services
• To send service updates and, where you have opted in, occasional marketing communications
• To comply with legal and regulatory obligations

4. Lawful basis for processing

We process your personal information on one or more of the following lawful bases under POPIA: your consent, the performance of a contract with you, our legitimate interests in running and developing the business, and compliance with applicable law.

5. Who we share it with

We do not sell your personal information. We share it only with:

• Trusted service providers who help us operate the website and deliver our services (e.g. email delivery, hosting, analytics), each bound by appropriate confidentiality and data-protection obligations
• Regulators, courts or law-enforcement bodies where we are legally required to do so

6. Cross-border transfers

Some of our service providers may process data outside South Africa. Where this occurs, we take reasonable steps to ensure the recipient is subject to a law, binding corporate rules, or binding agreement that provides protection substantially similar to POPIA.

7. How long we keep it

We retain personal information only for as long as necessary to fulfil the purposes set out above, to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. How we protect it

We apply reasonable technical and organisational safeguards, including encryption in transit, access controls and audit logging, to protect personal information against loss, unauthorised access, disclosure, alteration or destruction.

9. Your rights under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate or unnecessary information
• Object to processing or withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, contact us at info@avav.co.za.

Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 · inforeg@justice.gov.za

10. Cookies

This site uses a small number of strictly necessary cookies (or similar storage) for core functionality. We do not currently use third-party advertising cookies. If we add analytics in future, this notice will be updated.

11. Children

Our services are intended for businesses and adult users. We do not knowingly collect personal information from children under 18 without verifiable parental consent.

12. Changes to this notice

We may update this notice from time to time. The "Last updated" date at the top of the page reflects the latest revision. Material changes will be communicated via the website.

13. Contact us

AVAV (Pty) Ltd · Johannesburg, South Africa
Email: info@avav.co.za
Phone: +27 87 822 1924
WhatsApp: +27 76 644 8520