AVAV-03 · For the founder watching leads expire on WhatsApp

FlowChat

Customers message your team WhatsApp. Three salespeople see it. Two assume the other replied. By Monday the lead has gone cold. FlowChat is one verified inbox, automation that routes by keyword and qualifies before a human gets pinged, and AI that replies after hours, on the channel your customers already chose, with the green tick that says you're real.

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Customer service team replying to WhatsApp messages in FlowChat
WhatsApp APIAI ChatbotsLead QualificationBulk MessagingPOPIA CompliantCRM IntegrationMultilingualAppointment BookingWhatsApp APIAI ChatbotsLead QualificationBulk MessagingPOPIA CompliantCRM IntegrationMultilingualAppointment Booking
What's Included

Built to the
South African standard.

WhatsApp-first customer ops. Because that's where your leads are deciding whether to buy from you.

01, WHATSAPP API
WhatsApp Business API
Official WhatsApp Business API. Your number, green-tick verified.
02, FLOW BUILDER
No-Code Flow Builder
Drag-drop conversational flows. Deploy a qualifier or FAQ bot in hours.
03, AI RESPONSES
AI-Powered Responses
AI handles common questions, qualifies leads, escalates when human is needed.
04, CAMPAIGNS
Bulk Campaigns
Personalised broadcasts to thousands. POPIA opt-in and opt-out automated.
05, MULTILINGUAL
Multilingual, SA-Native
English, Zulu, Xhosa, Afrikaans, Sotho, auto-detected per customer.
06, INTEGRATIONS
CRM & System Integration
Captures every WhatsApp lead into TalentFlow, PeopleCore, or your CRM.
Customer service team answering WhatsApp chats in a shared inbox
Shared Team Inbox
Every WhatsApp conversation in one inbox, no more one-phone bottleneck.
Shop owner replying to customer WhatsApp messages on a phone
Built for SA Business
Reply from anywhere, on the channel your customers already use every day.
Interactive Demo

Try FlowChat
Right Here.

Watch a customer message arrive, get auto-routed, and answer it yourself with a quick reply. This is a working simulation of the FlowChat inbox.

Screen 01
Shared WhatsApp Inbox
Screen 02
Automation Flows
Screen 03
Team Performance

Want a live walkthrough?

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Simulated demo data · not real customers

flowchat.avav.co.za / inbox
Lindiwe M. 1
Hi, I placed order #4482…
Pieter B.
Thanks, sorted! 👍
Ayanda K.
Do you deliver to Durban?
Grace O.
Invoice received, thank you
Lindiwe M. · via WhatsApp · assigned to Orders team
flowchat.avav.co.za / automations / after-hours
After-Hours Lead Capture Flow
Runs automatically when the office is closed
Trigger
New WhatsApp message received outside business hours
Auto-Reply
"Thanks for reaching out! We're closed right now but we'll reply first thing tomorrow."
Qualify
Ask: "What can we help you with?" — buttons for Sales · Support · Billing
Route
Tag conversation and assign to the right team's queue for the morning
Notify
Log the lead and notify the team channel — nothing waits unanswered
flowchat.avav.co.za / reports / team
Team Performance · This Week
Example reporting view with simulated data
Conversations
412
Across 2 WhatsApp numbers
Median first reply
1m 40s
Business hours
Resolved same-day
93%
Auto + human combined
TS
Thembi S. · Orders team
128 handled
JP
Jaco P. · Support team
104 handled
BOT
Automation flows
180 resolved without an agent
· Every conversation logged · Full audit trail · POPIA-aligned consent management
Proven In Production

Built by the team behind
live enterprise systems.

The same AVAV platform runs these real deployments today.

TTI Bursary Management ↗
South Africa's leading corporate bursary operator runs on the AVAV platform.
1,358+ bursars · 26 universities · Live
SARB Bursary Portal ↗
The South African Reserve Bank's bursary recruitment portal, operated via TTI.
Live in production · POPIA compliant
TTI Student Portal ↗
Where TTI's bursars track progress, submit documents and stay funded.
9 provinces · Mobile-first
Pricing

Transparent.
No Surprises.

Starter
R1,400/month
For small businesses getting started with WhatsApp automation.
  • Core features included
  • Standard support
  • 1 WhatsApp number
  • 1,000 conversations/month
Book a Demo
Growth, Most Popular
R5,200/month
For active businesses with regular customer communication.
  • All starter features
  • AI-powered responses
  • 3 WhatsApp numbers
  • 5,000 conversations/month
  • Priority support
Book a Demo
Enterprise
Custom
For enterprises requiring unlimited scale.
  • All features included
  • Dedicated account manager
  • API integrations
  • SLA guarantee
  • On-site training
Book a Demo

All prices include VAT. Annual billing available at 15% discount. WhatsApp conversation fees billed at cost. Once-off enterprise builds quoted separately.

See FlowChat working
for your business.

Book a free demo. 45 minutes. Your industry. Your use case. No slides, just the system.

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Response within 24 hours